If you have received a product or item that is defective or inaccurate, please send an email to firstname.lastname@example.org with:
1) Your 4-digit order number (#XXXX) found on your confirmation email.
2) Reason/Request of the issue on your order.
Returns on packages shipped from international warehouses are valid for 90 days with valid documentation and eligibility. Due to tax & international delivery costs, please allow our agents to handle your return process. Please send us an email at email@example.com. Our customer service agents will follow up on your case with the required steps and documentation.