If you have received a product or item that is defective or inaccurate, please send an email to team@snoozeheads.com with:
1) Your 4-digit order number (#XXXX) found on your confirmation email.
2) Reason/Request of the issue on your order.
Domestic Warehousing
Products that have been shipped from domestic warehouses within the continental United States will be provided with a return package shipping address. You may refer to our return policy for more information on the eligibility on your order. Please send us an email at team@snoozeheads.com. Our customer service agents will follow up on your case with the required steps and documentation.
International Warehousing
Returns on packages shipped from international warehouses are valid for 90 days with valid documentation and eligibility. Due to tax & international delivery costs, please allow our agents to handle your return process. Please send us an email at team@snoozeheads.com. Our customer service agents will follow up on your case with the required steps and documentation.